Frequently Asked Questions
All of your common questions answered.
Common purchase queries answered
Orders and Shipping
Local delivery of orders placed before 1pm shipping via couriers should arrive to end location on the same day, Orders placed after 1pm generally go to the couriers please depot overnight and be delivered the following day, excluding weekends and public holidays.
Australia Post Express Air Bags are dispatched daily at the end of each working day. Air bags should arrive the following day, excluding weekends and public holidays.
Dropship orders straight from distribution can vary from next day to three working days depending on end location of the delivery and the courier company used.
Visit our Shipping page for more information.
If you were provided with shipping tracking at the time of your order, your receipt will include tracking information.
No we do not. We use the Commonwealth Bank “CommWeb” payment gateway, which is PCI Compliant, and protected by 3D Secure.
Goods and Sales Tax (GST) is applied to all orders.
We currently only ship to Australian residents.
If you need to swap an item
Returns and Exchanges
View our full Returns and Exchanges Policy.
If your order has arrived damaged, please Contact Us immediately.
Adelaide Online Computers can be contacted via phone, email, or in store.
45 Rundle Street
Kent Town
SA 5067
Phone: +61 8 83634744
sales@adelaideonline.com.au
We are available Open 8AM-6PM, Monday-Friday
If your order has not been sent yet, we may be able to cancel your order. Contact Us immediately to have your order cancelled.