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45 Rundle Street
Kent Town
SA 5067
Australia

 

Open 8AM – 6PM Monday-Friday

 

Phone: +61 8 83634744

 

sales@adelaideonline.com.au

Frequently Asked Questions

All of your common questions answered.

Common purchase queries answered

Orders and Shipping

Local delivery of orders placed before 1pm shipping via couriers should arrive to end location on the same day, Orders placed after 1pm generally go to the couriers please depot overnight and be delivered the following day, excluding weekends and public holidays.

Australia Post Express Air Bags are dispatched daily at the end of each working day. Air bags should arrive the following day, excluding weekends and public holidays.

Dropship orders straight from distribution can vary from next day to three working days depending on end location of the delivery and the courier company used.

Visit our Shipping page for more information.

Simply check the box on checkout to choose to create an account, or visit My Account to signup.
Contact Us immediately to have your shipping address updated. If your order has not been sent yet, we may be able to update the shipping address.

If you were provided with shipping tracking at the time of your order, your receipt will include tracking information.

No we do not. We use the Commonwealth Bank “CommWeb” payment gateway, which is PCI Compliant, and protected by 3D Secure.

Goods and Sales Tax (GST) is applied to all orders.

We currently only ship to Australian residents.

If you need to swap an item

Returns and Exchanges

If your order has arrived damaged, please Contact Us immediately.

Adelaide Online Computers can be contacted via phone, email, or in store.

45 Rundle Street
Kent Town
SA 5067

Phone: +61 8 83634744

sales@adelaideonline.com.au

We are available Open 8AM-6PM, Monday-Friday

If your order has not been sent yet, we may be able to cancel your order. Contact Us immediately to have your order cancelled.

Simple Shipping Options

Flat rate shipping from $9.90

Instore pickup available

With easy on-street parking

Australian Warranty

Minimum 1 year manufacturers warranty

100% Secure Checkout

VISA / MasterCard / AMEX